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"Waitlisted" on a flight out of Taiwan

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Re: "Waitlisted" on a flight out of Taiwan

Postby irishstu » 21 Sep 2015, 11:35

Hi all, just reporting back to let you know how it went. After several phone calls to Etihad via their American number, as of Saturday morning all three legs of my trip are now confirmed.

Apparently because the problematic flight was being handled by Cathay Pacific, Etihad had to put a request in to "e-services" to get things sorted out, and that was supposed to take 24-48 hours (actually it was a bit longer than that, but whatever).

Big relief.

Incidentally, @EtihadHelp never replied to my tweet.
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irishstu
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Re: "Waitlisted" on a flight out of Taiwan

Postby chung » 21 Sep 2015, 23:44

Glad to see that everything worked out. For anyone facing the same situtation, I suggest following up by email through their Hong Kong agent at - etihadhkg@walshegroup.com.
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Re: "Waitlisted" on a flight out of Taiwan

Postby SloanRanger » 21 Sep 2015, 23:58

Nice one, sorry the tweet tip didnt work out.

Hope your luggage arrives in Edinburgh ok. I wouldn't count on it though.

I wonder if this is all linked to the Taoyuan runway delays and the airlines are worried that transfers through Hong Kong aren't going to line up.
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Re: "Waitlisted" on a flight out of Taiwan

Postby dabomb_gent » 07 Oct 2015, 22:07

Why go to someone's office and waiste a half day; when they have a phone and you could just make a simple phonecall in a few minutes. I don't get it.
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