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Cathay Pacific (CX) Marco Polo Club - changes coming!

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Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby afterspivak » 03 Oct 2015, 22:17

As those of you who fly regularly with Cathay Pacific Airways (CX) will know, one of the innovative features of their frequent flier scheme is to split it into two: Asia Miles (which allows travellers to accumulate/cash in frequent flier points, aka "earn and burn") and the Marco Polo Club (which provides perks of various kinds to frequent fliers).

After quite a bit of rumbling, CX has made it official: as of April 2016, it's revamping the Marco Polo club, moving away from using miles travelled and/or sectors as a way to gain status, to a new "point system" that rewards those who fly in premium classes but makes it much harder for those who fly economy class to gain or retain status. As I see it, they are basically turfing a bunch of people out of the Club.

I have my own take on this but I wonder if other forumosans who fly regularly with CX have any thoughts?

Guy
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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby Belgian Pie » 04 Oct 2015, 16:17

afterspivak wrote:As those of you who fly regularly with Cathay Pacific Airways (CX) will know, one of the innovative features of their frequent flier scheme is to split it into two: Asia Miles (which allows travellers to accumulate/cash in frequent flier points, aka "earn and burn") and the Marco Polo Club (which provides perks of various kinds to frequent fliers).

After quite a bit of rumbling, CX has made it official: as of April 2016, it's revamping the Marco Polo club, moving away from using miles travelled and/or sectors as a way to gain status, to a new "point system" that rewards those who fly in premium classes but makes it much harder for those who fly economy class to gain or retain status. As I see it, they are basically turfing a bunch of people out of the Club.

I have my own take on this but I wonder if other forumosans who fly regularly with CX have any thoughts?

Guy


You better say 'earn and lose it when you don't burn them in time'!
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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby Chris » 04 Oct 2015, 18:30

Didn;t like Asia Miles anyway, because the rate you earn miles on depends on the class you fly. Economy earns you just 25% of the distance. Poo on that.
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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby afterspivak » 04 Oct 2015, 18:48

Economy earns you just 25% of the distance. Poo on that.


My heart is not full of warm feelings for CX right now, but this statement is only true if you book ultra discounted economy tickets (S or N class fares, IIRC). Other economy fares (including V, M, K, etc) earn 100% of miles flown in their Asia Miles scheme.

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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby afterspivak » 04 Oct 2015, 18:49

'earn and lose it when you don't burn them in time'!


Yup! Use it or lose it. :cool:

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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby Brendon » 04 Oct 2015, 20:27

I was never able to figure out the relationship between Asia Miles and Marco Polo (like, can you belong to both? How are miles allocated then?). I don't fly a lot, though.
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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby afterspivak » 04 Oct 2015, 20:42

The two schemes complement each other. As I wrote above, Asia Miles handles the basic "earning and burning" (or, for BP, "using or losing" :p ) of mileage. Marco Polo has so far kicked in if and when you get sufficient mileage (or, in the new system effective in April, acquire sufficient "points" or, in the case of the basic Green level, fork over US$100 for one year) to then benefit from various escalating privileges: priority boarding, use of business class counters, access to lounges, and other fancy stuff at the top end.

As I dug around and saw more discussion about the upcoming changes in the Marco Polo club, the term that stuck for me is "devaluation," especially of economy class or premium economy class mileage/segments. Frequent CX fliers beware!

Guy
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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby SloanRanger » 13 Oct 2015, 01:31

I fly Cathay a lot because I find that they're normally the cheapest, most convenient option for flights from TPE to UK and ME airports. Just recently signed up to the Marco Polo/Air Miles racket so I'm a bit disappointed by the news that it's going to be devalued soon. On the other hand the ME airlines give great perks but the flights tend to work out more expensive or involve more/longer layovers, so Cathay's still probably my first choice for the foreseeable.
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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby afterspivak » 13 Oct 2015, 14:12

As I mentioned above, the obvious (and harsh!) changes are coming to the Marco Polo Club. But subtle changes are happening at Asia Miles too, where apparently they have brought in a former Quantas executive to make this part of CX more profitable. The trend here is to give away tons of miles through various schemes--but then to make redemption more difficult by restricting seats or upping the amount of miles needed to get upgrades or free flights. Unfortunately for us on the consumer side, this seems to be an industry-wide trend.

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Re: Cathay Pacific (CX) Marco Polo Club - changes coming!

Postby Jack Burton » 13 Oct 2015, 16:50

I just googled it. the CX changes have been announced, but they didn't change it all. so it's not as bad as thought. so silver, etc. still get to keep privileges i guess.
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