So I was forced to sign up with my account as "LastName, FirstName", Taiwan style. But ANY transaction I do outside of Taiwan is "FirstName LastName". I thought China Trust would be competent enough to know that, outside of TW/China, the rest of the world uses FirstName LastName, to my knowledge, and as a foreigner account they'd understand this.
1/2 the transactions I do that goes in or out get flagged, even for insignificant amounts, call me and say it's frozen until I go to the branch I opened up my account at to verify my identity. COME ON!
I've spoken to managers, I deal with the same person every time, I am a foreigner named FirstName LastName, and will have transactions as FirstName LastName, so please please let it go through. Nope. Doesn't happen. There's a point to absurdity that is crossed and not quite sure if others have felt my frustration. I live in Beitou and they want me to travel to Zhonghe to verify the same transaction that comes in every month from the same person for the same reason with the same amount.
I used to work at Bank of America (OOC: terrible bank, btw: been a fan of Capital One lately for cloud banking, minus the lack of a SWIFT code -- HSBC looks promising too) and we would at least me granted common sense. Chinese guy named LastName FirstName? Of course - cultural awareness allows us to identify that this is a grand possibility for an Asian foreigner and we'd let transactions happen.