dan2006 wrote:Dorae, last year my experience was all ATMs took my international card. But this year something happened and all the government banks wouldn't give me money. [...] Even the bank personnel had no idea. These banks had accepted my card in the past, it was strange.
Interestingly, I've also had similar issues recently that never happened before -- although I switched bank accounts in the meantime, so in my case the issuing bank could equally be the culprit.
I attribute this to increased security for ATM transactions with different chip standards that are not fully compatible between countries or regions.
Taixin ATMs would return my card immediately, without even a chance to enter the PIN, saying "IC problem, contact issuer." Chinatrust (7-Eleven) would try to charge me $100, a fee I know they introduced a couple of years ago that for some reason never applied to any of my cards before: it could be that they changed something just recently but my guess is that it's charged for magnetic stripe transactions only, and the reason I'm being asked for it now is also because the ATM cannot read the chip. Some other ATMs work though, as do EFTPOS transactions.
The options are either (a) finding ATMs that work and just using those or (b) contacting the issuer (your bank) and making them investigate it. If you try (c) talking to a bank branch in Taiwan where the problematic ATM is, my experience corroborates yours, that is they really have no way to tell what exactly happened and why.